Orders can be placed via our online shop (including checkout or product inquiry form), by phone, or by email.

Yes, upon request, we offer you the opportunity to inspect the machines before purchasing them.

For smaller products up to approx. 30 kg (e.g., PLCs, 1 kW servo motors), shipping will occur on the next business day if the order and payment are received by 5 PM. For larger products or machines, delivery will be arranged individually.

Smaller parcels are usually sent with Österreichische Post. For machines and larger consignments, we commission a freight forwarder or deliver directly.

We ship worldwide.

Yes, express deliveries are possible upon request.

Collection is possible by prior arrangement.

Yes, we issue an invoice for every order.

Simply provide your VAT ID during the ordering process or send it to us by email. We will then issue an invoice without VAT.

Warranty and guarantee are stated separately for each product. Private customers have a statutory warranty right.

Yes, we offer a 14-day return policy, provided that the products and their seals or packaging (if applicable) are undamaged. The buyer must bear the cost of return shipping.

We accept advance payment, credit card payments, PayPal, invoices via Klarna, EPS transfers, and, upon request, cash discounts.

We purchase machinery, components, and complete production lines in the field of automation and manufacturing technology.

Yes, we also purchase defective or non-functional machines.

Send us a detailed description of your machines or components via email, WhatsApp, or our contact form. You are also welcome to call us, and we will arrange an on-site appointment. Within 1–2 days, you will receive an offer for direct sale or a commission agreement.

After all relevant details have been clarified, you will receive an offer within 48 hours.

No, we buy globally.

To prepare an offer, we require a list of components, quantities, photos, and information on the condition of the goods. For machines or complete production lines, additional documents such as EPlan diagrams or operating manuals may be required. We will inform you if these documents are necessary.

Payment is either in advance or after completion of our incoming goods inspection.

Either you send us an invoice or we will issue a credit note for the purchase amount.

Yes, we can arrange for collection upon request.

For an additional charge, we or our partner companies can dismantle the machines.

Yes, self-delivery of the machines is possible.

As part of the commission sale, we search for potential buyers for your machines or spare parts and handle the entire sales process. In return, we receive a percentage of the sales revenue.

Whether commission sales make sense depends on various factors such as the type of goods and the timeframe. Upon request, we will gladly present you with the conditions for commission sales and direct purchase, so you can choose the option that best suits you.

It is recommended that the machine stays with you, as this avoids additional transport and storage costs. However, if desired, we can also store the machine at our premises.

Yes, we can market machines during ongoing operation. Please inform us early so that we can find a buyer for your machine as soon as it is no longer needed in your production.

Custom-made machines or partly completed machinery must be specified by you. A valid CE certificate is desirable, but not mandatory.